Cancellation Policy
How to cancel, what it costs, and what happens if we cancel.
Effective date: 19 August 2026 · R.V. Tours and Travels Pvt. Ltd. · 12-6-11/4, 3rd Floor, Bhagyanagar Complex, Kukatpally, Hyderabad – 500072, Telangana, India
Confirmation and payment schedule
A booking is confirmed when the 50% advance per person is received. The balance is due 25 days before departure; for travel within 25 days the full amount is payable at booking. If the balance is not received by the due date the booking may be cancelled and the advance forfeited.
How to cancel
Send a written cancellation request to info@rvtoursandtravels.com or to the branch that made your booking, quoting the booking reference and traveller names. Cancellation is counted from the date the written request reaches us. Cancellations by phone alone are not accepted.
Cancellation by the traveller — cancellation charges
Seats, hotel rooms, permits and transport are blocked for you as soon as the advance is paid, so the following cancellation charges apply per person:
• More than 25 days before departure: the 50% advance is forfeited as cancellation charge; any amount paid over and above the advance is refunded.
• 25 days or less before departure, or no-show: 100% of the tour cost — no refund.
Postponement, transfer of the booking to another date or replacement of a traveller is not accepted after payment, except at the company's discretion and subject to airline, hotel and permit rules. Flight tickets, visas and other services bought for the booking follow the supplier's own cancellation rules and are charged in addition.
Cancellation by the company
If we cancel a departure — for example because the group is too small, or because of weather, road, permit, government or other unavoidable circumstances — you may choose either a full refund of the amount paid to us or a transfer to another departure of the same tour. Our liability is limited to the amount received by us; costs of flights, visas or other services bought elsewhere are not covered.
Tours already in progress
No refund is due for services, sightseeing or hotel nights not used because of a traveller's late arrival, illness, or decision to leave the tour, or for changes forced by weather, traffic, strikes, breakdowns or authorities.
Refunds
Where a refund is due it is paid as described in our Refund Policy.
Related: Terms and Conditions · Privacy Policy · Cancellation Policy · Refund Policy